Frequently asked questions

If the answer is not here, get in touch.

Joining giveaways

Yes. Entry fees are paid from your wallet balance, not from a card at the moment of joining. Deposit once (from Rs. 100.00), then join as many giveaways as you like without re-entering payment details.

No. One entry per person per giveaway, enforced at the database level. If you try, you will be told you have already joined and nothing will be deducted.

Not once it is confirmed. The only automatic refund is when a giveaway fails to reach its required number of participants. If something genuinely went wrong, open a support ticket.

Only one of them gets it. Joining locks the giveaway row before it touches your wallet, so the second request sees the slot is gone and is rejected before any money moves.

Winners and prizes

Each giveaway says so on its details page. A random draw shuffles every paid participant with a cryptographic random number generator. In leader mode, the leader picks from the people who actually joined, within 24 hours of entries closing — after that the platform draws at random instead.

No. The selection is validated against the paid participant list and rejects anyone else.

Immediately when the giveaway completes. It is credited to your wallet as a prize transaction with its own transaction ID, and you can withdraw it like any other balance.

No. Each prize position is uniquely tied to one winner, and the payout skips anything already marked paid. Even if the process runs twice, nobody is paid twice.

Refunds

When a giveaway is cancelled or its deadline passes below the required number of participants (at least 5). Every paid entry is returned in full, automatically. You do not need to request it.

Refunds run as soon as the giveaway is cancelled, and a scheduled job sweeps up anything left over within minutes. They go back to your wallet, not to your bank.

No. The leader settlement is zero and no platform fee is charged.

Wallet, deposits and withdrawals

Deposits are reviewed by hand against the proof you uploaded. Until one is approved it does not affect your balance at all.

The full amount is debited when you request it, so it cannot be spent on giveaway entries while the request is being processed. If the withdrawal is rejected or you cancel it, the whole amount — fee included — is returned.

Rs. 500.00, before any withdrawal fee. The exact fee for your chosen method is shown on the withdrawal form before you confirm.

Your wallet history lists every transaction with its type, amount, fee, net, the balance after it and its transaction ID. Nothing moves without a ledger row.

Running a giveaway

Nothing up front. The platform fee is taken from the collection when the giveaway completes — see the current rate on the how it works page.

You can always update the name, category, description, rules, banner and visibility. The entry fee, participant counts, prizes, deadline and selection mode lock as soon as the first person pays, because changing them would change the deal they paid for.

Yes, while entries are still open. Everyone is refunded in full and you receive nothing.

Not by default. The platform blocks it so the person choosing the winners cannot be one.

One that never appears in browse or search. It works normally for anyone who has the link, which makes it useful for a closed group.

Still stuck?

Open a support ticket with the transaction ID or giveaway code and we will look into it directly.